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Notes/Domino 8 Forum

Notes/Domino 8 Forum
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Subject: Smart Upgrade
Feedback Type: Problem
Product Area: Notes 8 Client
Technical Area: Install
Platform: Windows XP client
Release: 8.0.2
Reproducible: Always

I am trying to upgrade my Notes clients from version 7.0.3 to version 8.0.2 using a Smart Upgrade policy and a Smart upgrade kit. When I force the Notes 7.0.3 client to make a Smart Upgrade it tells me that there is no matching kits found in the Smart Upgrade Database. I have checked the upgrade kit for any configuration errors. When I upgraded from Notes version 6.5 to Notes version 7.0 I made the exact same configuration and that worked fine. Below is the error log I get from Smart Upgrade Tracking Report

SmartUpgrade_HP-UDL+N_2008_10_07@10_37_53.log

[0878:0002-0A18] IN=StartTime IV=07-10-2008 10:37:58
[0878:0002-0A18] IN=FinalStatus IV=Interrupted
[0878:0002-0A18] IN=UserName IV=CN=XXX/O=XXX
[0878:0002-0A18] IN=CurrentVersion IV=Release 7.0.3
[0878:0002-0A18] IN=Version IV=Release 7.0.3 September 26, 2007
[0878:0002-0A18] IN=Type IV=Notes Client
[0878:0002-0A18] IN=ProgramDirectory IV=C:\Programmer\lotus\notes\
[0878:0002-0A18] IN=DataDirectory IV=C:\Documents and Settings\XXX\Lokale indstillinger\Application Data\Lotus\Notes\Data
[0878:0002-0A18] IN=VersionOS IV=Microsoft Windows XP Service Pack 2
[0878:0002-0A18] IN=UserNameOS IV=XXX
[0878:0002-0A18] IN=DomainNameOS IV=XXX
[0878:0002-0A18] IN=MachineName IV=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUSmartUpgrade: Enter: pSUCtx->bTrigFromManual = TRUE
[0878:0002-0A18] 07-10-2008 10:37:58 IN=TriggeredFromMenu IV=TRUE
[0878:0002-0A18] 07-10-2008 10:37:58 TM=ClientGetServerInfoFailOver: ClientGetServerInfo: INITIAL CN=XXX/O=XXX error: No error
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSUDBServerAndPath: ClientDbExtLocateByReplicaID: 'CN=XXX/O=XXX' error: File does not exist
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSUDBServerAndPath: OSPathNetConstruct: 'CN=XXX/O=XXX' 'SmartUpg.nsf' 'CN=XXX/O=XXX!!SmartUpg.nsf' error: No error
[0878:0002-0A18] 07-10-2008 10:37:58 IN=HomeServer IV=CN=XXX/O=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 IN=Policy IV=/Test update
[0878:0002-0A18] 07-10-2008 10:37:58 IN=DesktopSettings IV=Test update
[0878:0002-0A18] 07-10-2008 10:37:58 IN=DeployVersion IV=Release 8.0.2
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: User Name: CN=XXX/O=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Home Server: CN=XXX/O=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Smart Upgrade Database: CN=XXX/O=XXX!!SmartUpg.nsf
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Smart Upgrade ReplicaID: 27-07-2004 09:43
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Current Version: Release 7.0.3
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Policy: /Test update
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Deploy Version: Release 8.0.2
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Desktop Setting: Test update
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Grace Period: Idag Idag
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Current time is: 07-10-2008 10:37:58
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: SUSearchDownloadDBForKits: 'CN=XXX/O=XXX!!SmartUpg.nsf' '$activekits' error: There were no matching kits found in the Smart Upgrade database %s on %a.
[0878:0002-0A18] 07-10-2008 10:37:58 TM=Error accessing Smart Upgrade database XXX/XXX SmartUpg.nsf
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUGetSmartUpgradeKitsInfo: Deploy Version specified set error = ERR_DESK_SU_DEPLOY_KIT_NOT_FOUND
[0878:0002-0A18] 07-10-2008 10:37:58 TM=SUSmartUpgrade: SUGetSmartUpgradeKitsInfo: error: There were no matching kits found in the Smart Upgrade database %s on %a. Please notify your Notes administrator
[0878:0002-0A18] 07-10-2008 10:37:58 IN=CurrentVersion IV=Release 7.0.3
[0878:0002-0A18] 07-10-2008 10:37:58 IN=Policy IV=/Test update
[0878:0002-0A18] 07-10-2008 10:37:58 IN=DesktopSettings IV=Test update
[0878:0002-0A18] 07-10-2008 10:37:58 IN=DeployVersion IV=Release 8.0.2
[0878:0002-0A18] 07-10-2008 10:37:58 IN=FromVersion IV=Release 7.0.3
[0878:0002-0A18] 07-10-2008 10:37:58 IN=PlatForm IV=Windows/32
[0878:0002-0A18] 07-10-2008 10:37:58 IN=Localization IV=EN
[0878:0002-0A18] 07-10-2008 10:37:58 IN=NumberOfLanguages IV=1
[0878:0002-0A18] 07-10-2008 10:37:58 IN=LanguageCode IV=EN
[0878:0002-0A18] 07-10-2008 10:37:58 IN=KitType IV=1
[0878:0002-0A18] 07-10-2008 10:37:58 IN=WCT IV=FALSE
[0878:0002-0A18] 07-10-2008 10:37:58 IN=AllowedUserStatus IV=FALSE
[0878:0002-0A18] 07-10-2008 10:37:58 IN=ClientUserName IV=CN=XXX/O=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 IN=KitLocation IV=0
[0878:0002-0A18] 07-10-2008 10:37:58 IN=bRestartNotes IV=FALSE
[0878:0002-0A18] 07-10-2008 10:37:58 IN=HomeServer IV=CN=XXX/O=XXX
[0878:0002-0A18] 07-10-2008 10:37:58 IN=DatabaseName IV=CN=XXX/O=XXX!!SmartUpg.nsf
[0878:0002-0A18] 07-10-2008 10:38:00 IN=ErrorMessage IV=There were no matching kits found in the Smart Upgrade database SmartUpg.nsf on XXX/XXX. Please notify your Notes administrator POLICY: /Test update DESKTOP SETTINGS: Test update DEPLOY VERSION: Release 8.0.2
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_NEXT_UPDATE IV=08-10-2008 10:38:00
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SUT_NEXT_UPDATE IV=08-10-2008 10:38:00
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_IN_PROGRESS IV=1
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_NEXT_UPDATE IV=08-10-2008 10:38:00
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_DELAY_VERSION IV=
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_DELAY_DAYS IV=
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SU_FILE_CLEANUP IV=C:\DOCUME~1\XXX\LOKALE~1\Temp\smkits
[0878:0002-0A18] 07-10-2008 10:38:00 IN=SUT_NEXT_UPDATE IV=08-10-2008 10:38:00
[0878:0002-0A18] 07-10-2008 10:38:00 IN=FinalStatus IV=Failed
IN=StopTime IV=07-10-2008 10:38:00
IN=VersionFinal IV=Release 7.0.3 September 26


Feedback number WEBB7K7D36 created by ~Lily Lopkiburgon on 10/07/2008


Smart Upgrade (~Lily Lopkiburg... 7.Oct.08)
. . User enablement (~Richard Minpon... 8.Oct.08)
. . Smart Upgrade Source Configuration (~Emile Renuther... 7.Oct.08)
. . . . Smart Upgrade (~Lily Lopkiburg... 8.Oct.08)
. . Notice this in your log: "%s on %a... (~Kirk Feznisong... 8.Oct.08)
. . . . Smart Upgrade (~Lily Lopkiburg... 8.Oct.08)
. . . . . . I have users getting this too (~Rex Fezwecheka... 10.Oct.08)
. . . . . . . . For Joseph Hanke, Try this: (~Kirk Feznisong... 24.Oct.08)
. . . . . . '$activekits' error (~James Brenilit... 13.Oct.08)
. . . . . . . . Smart Upgrade - no matching kits fo... (~Lily Lopkiburg... 21.Oct.08)
. . Create 2 different kits and it will... (~Fred Prejipych... 12.Nov.08)
. . . . Two kits worked for me... (~Andy Bretumith... 21.Jan.09)
. . Check KitType=1 (~Frank Kiveluch... 20.Nov.08)




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